FAQs

Which one is the custom jewelry?

The Matchbox bracelet/necklace is a one-of-a-kind piece designed just for you. Simply drop your social media handle before adding it to your cart, and our experts will work their magic to create a piece that reflects your unique style and personality.

What if my social media is private?

Please send in a screenshot of your profile to matchboxmotifsusa@gmail.com.

Can I gift The Matchbox jewelry?

Of course! Our jewelry comes in elegant packaging, ideal for gifting to someone special.

How do I care for my jewelry?

Gently wipe your jewelry with a soft cloth after wear. Store it in a dry place to keep it looking luxurious.

Can I wear my jewelry in water?

To maintain the jewelry’s beauty, we recommend removing it before showering or swimming, as they are delicate.

How long will my order take to ship?

Since our bracelets are all handmade, they could take 2-3 weeks to ship.